DECLARATION AND CONSENT PRIOR  TO OUR  PRIVACY POLICY

By accepting this Privacy Policy, you authorize  Mafrigessos, Materiais de Construção, Lda., with registered office at Rua do Pinheiro Manso 2665-419, n.º6, Vila Franca do Rosário (hereinafter “Mafrigessos” ou “us”), process your personal data contained in the contact registration form, or other forms on the website www.mafrigessos.pt of which you confirm that you are the holder, as well as data relating to your commercial and contractual relationship, and its management, under the terms of this Privacy Policy.

At Mafrigessos we take your privacy seriously. We are committed to maximizing your experience on our website, social networks and other platforms, guaranteeing a secure environment. It is Mafrigessos’ internal policy to treat your personal data with discretion and to protect it appropriately. This Privacy Policy explains how we collect, protect, use and share your information, both online and offline, in order to increase your trust in Mafrigessos and improve your experience. Please note that this Privacy Policy applies only to information collected by Mafrigessos and does not extend to information you may have submitted on other websites or social platforms managed by other entities or organizations to which we may refer. This Privacy Policy covers this website only.

Please read the following terms and information carefully.

1. Responsible for processing your personal data

Mafrigessos is responsible for processing your personal data. We will use your personal data in a fair, legal and transparent manner and in accordance with current data protection regulations.

Details of the Data Controller:

• Mafrigessos, Materiais de Construção Lda.
• Sede: Rua do Pinheiro Manso, 2665-419, Vila Franca do Rosário. Lisboa. Portugal
• NIPC: 506465225.
• Email: geral@mafrigessos.pt

If you have any questions about aspects related to the processing of your personal data, you can contact us at the following email address: geral@mafrigessos.pt.

2. Personal data collected: How it was obtained.

Please be advised that our website does not collect personal information about you, unless you provide it voluntarily. This means that we will not collect any personal information just because you have browsed our website.

We collect information if:

       i. Voluntarily filling in one of the forms on our website;

       ii.Accessing our website from a link inserted in an e-mail sent by us.

       iii. Make a request for information via the Website, SMS, WhatsApp, chat or telephone call.

       iv. You have provided your data to one of our specialized technicians at our physical establishment; or you have filled in forms at our physical establishment.

The personal data collected may consist of the following: location, your name and surname, address, personal or professional address, personal or professional e-mail address, personal or professional mobile telephone number or other telephone number, sector of activity, company, message or other personal information or contact information that you provide to us.

Também lhe podemos solicitar comentários, sugestões ou outra informação relacionada com a Página Web, os nossos produtos ou serviços, ou a nossa empresa. Podem-se solicitar outros tipos específicos de informação relativamente a concursos, sorteios, outras ofertas promocionais ou outras atividades de marketing, incluindo a publicação de conteúdo de texto, vídeo ou áudio.

You can also visit our site anonymously. Please note that by providing your own personal information in the terms described in this Privacy Policy, you are giving your consent for us to use it for the purposes referred to herein.

3. Purposes of use of personal data

Any data you provide may be used in the following ways:

• Personalize your experience of the services offered by Mafrigessos.
• To improve our website in terms of the services and resources available.
• Improving our service and customer care.
• Process transactions related to you.
• To contact you, in particular to inform you of promotional and/or budget and other marketing campaigns.
• Communication about new brands, products and services and other marketing campaigns.
• Carrying out research, studies and/or market prospecting.

4. Protection of your Information and Consents

We follow usual practices and industry standards to protect your details during data transmission. Once received, we implement the necessary measures to ensure the security of your personal data.

Please be advised that no method of electronic transmission or storage is currently 100% secure. For this reason, to the fullest extent permitted by law, we will not be liable for any losses or damages, including, but not limited to, direct, indirect, special, punitive, incidental or consequential losses, incurred by any user in connection with computer fraud, risks or any other breach or circumstance in which your information is accessed or disclosed without our express authorization.

By accepting this Privacy Policy, you declare:

• You are aware and duly informed that Mafrigessos is responsible for all processing of your personal data, including all operations carried out on the data transmitted by you, whether by automated means or not, for the purpose of: (i) improving the operation and functionality of the Mafrigessos website; (ii) improving the operation of the Mafrigessos website; (iii) improving the functionality of the Mafrigessos website.  (including cases in which your data will be collected and processed statistically, without being identifiable by third parties to whom it is provided); (ii) to promote the improvement and personalization of the services provided to you; (iii) to process transactions related to you; (iv) contact you via email, written messages or telephone to send you information or updates on your transactions and orders, as well as information on new products, brands or related services; (v) interact with you on social media platforms and/or use and/or reproduce publicly available content of yours where you have referred – namely through a “tag” / “hashtag” – to Mafrigessos, the brands we market or our products and services;

• Accept and consent to your data being transmitted to entities to which  Mafrigessos may have recourse, as subcontractors, for the purpose of creating and managing its communication, research and analysis of the services it provides, as well as for managing competitions, information, promotions or consumer and/or market research studies.
• You have been informed that your data will not be sold, exchanged, transferred or given away, nor that it will be processed for purposes other than those mentioned in this Privacy Policy;

• Be aware that your data will be stored in accordance with good security practices, in particular those contained in the General Data Protection Regulation, Regulation (EU) 679/2016 of the European Parliament and of the Council of April 27, 2016 (hereinafter “GDPR”).

• Accept and consent to the free use and reproduction by Mafrigessos of its publicly available content and/or content published on social media platforms in which it has referred to Mafrigessos, the brands we market, our products or services; or identified Mafrigessos through a “tag” / “hashtag”.

• You acknowledge that, under the terms of the applicable legislation, you can access, rectify, limit, erase and oppose the processing of your data for one or more of the purposes described above, by sending a request to the following email address: geral@mafrigessos.pt.

• You acknowledge that you have the right to lodge a complaint with the competent data protection authority in Portugal, the Comissão Nacional de Proteção de Dados (“CNPD”). More information about the CNPD can be obtained via the website  cnpd.pt.

• Provide this consent freely and voluntarily and be 16 years of age or older.

5. Information and Personal Data Submitted by the User and Information on Minors

To optimize your privacy, we advise you not to include sensitive and/or confidential personal data in the emails you send us. We ask that you do not send us credit and/or debit card numbers or photographs, passwords or any other sensitive personal information that is not necessary to resolve the need arising from the business relationship. We do not knowingly collect personal information from minors. As a parent or legal guardian, you should not allow minors in your care to send us personal information without your permission or supervision.

We are not responsible for the identification data or other information you choose to submit in forums, such as in comment areas or any other publicly accessible areas that we administer or manage, including social networks.

6. Disclosure of Information to Third Parties

Your data, whether public or private, is guaranteed not to be sold, exchanged, transferred or given to any other company outside of  without your consent. Nevertheless, for your convenience and so that you can fully benefit from the advantages and promotions offered by Mafrigessos, we inform you that your data may be transmitted to communication companies as subcontractors, under the terms of article 28 of the GDPR, for the purpose of creating and managing information, research and analysis on the services provided, as well as to manage contests, information, promotions or consumer and/or market studies. Please be informed that your data will not be sold, exchanged, transferred or given away, nor will it be processed for other purposes.

Mafrigessos may use and provide aggregated information and statistics to third parties to monitor the use of our website, with the aim of promoting its development, as well as improving our services. This data will not include information that allows the identification of any individual. The contact details provided by you may be used to send you information and updates relating to your orders and transactions, as well as to send you occasional updates from Mafrigessos on related products, brands or services.

From time to time, we may also share your data with our customer service for research and analysis purposes, in order to monitor and improve the services we provide. In order to improve the quality of our services, brands and products, Mafrigessos and/or our subcontractors may contact you by post, e-mail or telephone to ask for your comments on our products and services.

We will not sell, market or transfer your personally identifiable information to third parties. This exclusion does not apply to the aforementioned subcontracting companies that comply with security standards and best practices, in accordance with the General Data Protection Regulation (GDPR), which assist us in managing our website, mobile applications, communicating with our customers, conducting our business or providing services to our customers, provided that such entities agree to keep such information confidential and also comply with GDPR best practices. We may also disclose your information when necessary to comply with the law, enforce our website policies or protect our rights, property or safety. However, non-personally identifiable visitor information may be provided to other entities for marketing, advertising or other uses identified in this Policy.

Although you are browsing a website managed by Mafrigessos that complies with security standards and best practices, you may be redirected to third-party websites through external links while browsing. These links are intended to improve the level of information regarding brands, products or services from partners and others that we consider relevant. These third-party websites may have separate and independent privacy policies. These policies are not managed or controlled by Mafrigessos, so Mafrigessos assumes no responsibility for the content and activities of these linked websites. However, we always strive to protect the integrity of our website and our platforms and we would be grateful if you could contact us should you wish to provide feedback on them. We also recommend that you carefully read the terms and conditions and privacy policies of these linked websites before submitting any personal information or data.

7. Your Rights

In order to ensure that you are fully aware of your rights and in compliance with applicable legislation, we clarify that your personal data is your property.

Your rights under the applicable data protection legislation, namely Chapter III of the GDPR, consist of:

• Right of Access: the right to confirm whether or not your personal data is being processed, as well as the right to access your personal data.

• Right of Rectification: the right to obtain the rectification of inaccurate personal data concerning you, as well as the right to complete your data.

• Right to Erasure: the right to request the erasure of your data in certain cases, namely if your personal data is no longer necessary for the purpose for which it was collected or processed.

• Right to Limitation of Processing: the right to request the limitation of the processing of your data in certain cases.

• Right to Object: the right to object to the processing of your data by Mafrigessos at any time. The user is guaranteed the right to withdraw their consent to the processing of data for the purposes indicated, whenever the processing is carried out on the basis of consent, not invalidating, however, the processing carried out up to that date on the basis of consent previously given.d

In order to exercise any of the above rights, and in accordance with the legally applicable conditions, the User must submit a written request to the following contacts:

• by e-mail (to the e-mail address geral@mafrigessos.pt), with the subject line “Unsubscribe from future electronic communications”.
• by letter to Rua do Pinheiro Manso 2665-419, n.º6, Vila Franca do Rosário – Lisboa

We will make every effort to ensure that your personal data is kept up to date and protected in accordance with usual industry practices and standards. You also have the right to lodge a complaint with the competent data protection authority (between us, the National Data Protection Commission). More information about the CNPD can be found at www.cnpd.pt.

8. Changes to Our Privacy Policy

We reserve the right to update our Privacy Policy from time to time. If there are any changes, we will notify you of them on our website. Your continued use of our website, applications, services and resources offered after such notice will be deemed to be your agreement to the changes.

9. Cookies

Cookies are files that are installed on your device (such as your computer, tablet or cell phone) when you visit a web page. These files are used to ensure the quality, usability and correct functioning of web pages, as well as storing and retrieving information about users’ browsing habits, while also allowing for the personalization of content. In certain situations, cookies can be used to recognize the user on a web page.

Cookies are therefore essential for the functioning of the Internet and under no circumstances pose a risk to your equipment or device. In addition, they can also help to identify the need for improvement in certain areas of the website and to detect operating errors.

Strictly Necessary Cookies: These cookies are essential for the proper functioning of the website and cannot be disabled in our systems. In general, they are only activated in response to actions carried out by you, which correspond to requests for services, such as setting your privacy preferences, logging in or filling in forms. You can configure your browser to block or alert you to the presence of these cookies; however, this may compromise the functioning of some parts of the website. It should be noted that these cookies do not store any personal information.

10. Data retention period

It should be noted that the personal data you provide us, in accordance with articles 5, 6 and 13, paragraph 2 of the General Data Protection Regulation, Regulation (EU) 679/2016 of the European Parliament and of the Council of April 27, 2016 (GDPR), will be kept for a maximum period of ten years after the last contact made with  Mafrigessos.

YOUR CONSENT

By using our website and platforms, you agree to our Privacy Policy.

CONTACT US

If you have any questions about our Privacy Policy or if you wish to exercise any of your rights mentioned in the various points above, please contact us at: Tel.: 261 788 208  

Email: mafrigessos@sapo.pt ou geral@mafrigessos.pt

The current version was published on 08-08-2024.